Last updated December 16, 2023
This privacy notice for Rustalytics ( " we," " us," or " our" ), describes how and why we might collect, store, use, and/or share ( " process" ) your
information when you use our services ( " Services" ), such as when you:
- Visit our website at
rustalytics.com , or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy
rights and choices. If you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us at contact@rustalytics.com .
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or navigate our Services, we may
process personal information depending on how you interact with us and the Services, the choices
you make, and the products and features you use. Learn more about personal information you disclose to us .
Do we process any sensitive personal information? We do not process sensitive personal
information.
Do we receive any information from third parties? We do not receive any information from third
parties.
How do we process your information? We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent. We process
your information only when we have a valid legal reason to do so. Learn more about how we process your information .
In what situations and with which parties do we share personal information? We may share
information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information .
How do we keep your information safe? We have organizational and technical processes and
procedures in place to protect your personal information. However, no electronic transmission over
the internet or information storage technology can be guaranteed to be 100% secure, so we cannot
promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be
able to defeat our security and improperly collect, access, steal, or modify your information.
Learn more about how we keep your information safe .
What are your rights? Depending on where you are located geographically, the applicable privacy
law may mean you have certain rights regarding your personal information. Learn more about your privacy rights .
How do you exercise your rights? The easiest way to exercise your rights is by sending an email to contact@rustalytics.com , or by contacting us. We will consider and act upon any request in accordance with applicable data
protection laws.
Want to learn more about what we do with any information we collect? Review the privacy notice in full .
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the
Services, express an interest in obtaining information about us or our products and Services, when you
participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the
context of your interactions with us and the Services, the choices you make, and the products and
features you use. The personal information we collect may include the following:
- your Steam64ID
- the config that got created when you signed in to the app
- any paired servers, devices and notifications connected to the game rust
- when the account was created
- if you have made a purchase
- any paired servers and devices
### Specifically for users with free trial
- when the free trial ends
- when the free trial started
### Specifically for users who have made a purchase on our website
- your stripe payment intent
- everything stripe collects on our behalf
### Specifically for users who have verified in discord by connecting your discord account to your steam account
- Your discord ID
### Specifically for users who have installed the discord bot to your rust server
- The id of the Discord Server/Guild
- The id's of the channels and catagories created
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your
payment instrument number, and the security code associated with your payment instrument. All payment
data is stored by Social Media Login Data. We may provide you with the option to register with us using your
existing social media account details, like your Facebook, Twitter, or other social media account.
If you choose to register in this way, we will collect the information described in the section
called " HOW DO WE HANDLE YOUR SOCIAL LOGINS? " below.
All personal information that you provide to us must be true, complete, and accurate, and you
must notify us of any changes to such personal information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate
with you, for security and fraud prevention, and to comply with law. We may also process your
information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with
our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we
have a valid legal reason (i.e. , legal basis) to do so under applicable law, like with your
consent, to comply with laws, to provide you with services to enter into or fulfill our
contractual obligations, to protect your rights, or to fulfill our legitimate business
interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal
bases we rely on in order to process your personal information. As such, we may rely on the
following legal bases to process your personal information:
- Consent. We may process your information if you have given us permission (i.e. , consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent .
- Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
- Diagnose problems and/or prevent fraudulent activities
- Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. , express
consent) to use your personal information for a specific purpose, or in situations where your
permission can be inferred (i.e. , implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your
information without your consent, including, for example:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
In Short: We may share information in specific situations described in this section and/or with the
following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for our Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or
store information. Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice : rustalytics.com/cookies .
In Short: If you choose to register or log in to our Services using a social media account, we may have
access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media
account details (like your Facebook or Twitter logins). Where you choose to do this, we will
receive certain profile information about you from your social media provider. The profile
information we receive may vary depending on the social media provider concerned, but will often
include your name, email address, friends list, and profile picture, as well as other
information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy
notice or that are otherwise made clear to you on the relevant Services. Please note that we do
not control, and are not responsible for, other uses of your personal information by your
third-party social media provider. We recommend that you review their privacy notice to
understand how they collect, use, and share your personal information, and how you can set your
privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set
out in this privacy notice, unless a longer retention period is required or permitted by law
(such as tax, accounting, or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than the period of time in which users
have an account with us .
When we have no ongoing legitimate business need to process your personal information, we will
either delete or anonymize such information, or, if this is not possible (for example, because
your personal information has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical
security measures.
We have implemented appropriate and reasonable technical and organizational security measures
designed to protect the security of any personal information we process. However, despite our
safeguards and efforts to secure your information, no electronic transmission over the Internet
or information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to
defeat our security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal information
to and from our Services is at your own risk. You should only access the Services within a
secure environment.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom
(UK), Switzerland, and Canada , you have rights that allow you greater access to and control
over your personal information. You may review, change, or terminate your account
at any time.
In some regions (like the EEA, UK, Switzerland, and Canada ), you have certain rights under
applicable data protection laws. These may include the right (i) to request access and obtain a
copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict
the processing of your personal information; (iv) if applicable, to data portability; and (v)
not to be subject to automated decision-making. In certain circumstances, you may also have the
right to object to the processing of your personal information. You can make such a request by
contacting us by using the contact details provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal
information, you also have the right to complain to your Member State data protection authority or UK data protection authority .
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner .
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or
implied consent depending on the applicable law, you have the right to withdraw your consent at any
time. You can withdraw your consent at any time by contacting us by using the contact details provided
in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below .
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate
your account, you can:
Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and
information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms
and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set
your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies,
this could affect certain features or services of our Services. For further information, please see our Cookie Notice: rustalytics.com/cookies .
If you have questions or comments about your privacy rights, you may email us at contact@rustalytics.com .
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a
Do-Not-Track ( "DNT" ) feature or setting you can activate to signal your privacy preference not
to have data about your online browsing activities monitored and collected. At this stage no
uniform technology standard for recognizing and implementing DNT signals has been finalized . As
such, we do not currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online
tracking is adopted that we must follow in the future, we will inform you about that practice in
a revised version of this privacy notice.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California , Colorado , Connecticut , Utah or Virginia , you are granted specific rights regarding access to your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12)
months:
| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact
number, unique personal identifier, online identifier, Internet Protocol address, email
address, and account name | NO |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial
information |
C . Protected classification characteristics under state or federal law | Gender and date of birth | |
D . Commercial information | Transaction information, purchase history, financial details, and payment information | |
E . Biometric information | Fingerprints and voiceprints | |
F . Internet or other similar network activity | Browsing history, search history, online behavior , interest data, and interactions
with our and other websites, applications, systems, and advertisements | |
G . Geolocation data | Device location | |
H . Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business
activities | |
I . Professional or employment-related information | Business contact details in order to provide you our Services at a business level or
job title, work history, and professional qualifications if you apply for a job with us | |
J . Education Information | Student records and directory information | |
K . Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create
a profile or summary about, for example, an individual’s preferences and characteristics | NO |
| L . Sensitive personal Information | NO |
- Category B -
As long as the user has an account with us
We may also collect other personal information outside of these categories through instances
where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
Learn about how we use your personal information in the section, " HOW DO WE PROCESS YOUR INFORMATION? "
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written
contract between us and each service provider. Learn more about how we disclose personal
information to in the section, " WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? "
We may use your personal information for our own business purposes, such as for undertaking
internal research for technological development and demonstration. This is not considered to be
"selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a business
or commercial purpose in the preceding twelve (12) months. We will not sell or share
personal information in the future belonging to website visitors, users, and other consumers.
California Residents
California Civil Code Section 1798.83, also known as the "Shine The Light" law permits our
users who are California residents to request and obtain from us, once a year and free of
charge, information about categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar year. If you are a
California resident and would like to make such a request, please submit your request in writing
to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the
Services, you have the right to request removal of unwanted data that you publicly post on the
Services. To request removal of such data, please contact us using the contact information
provided below and include the email address associated with your account and a statement that
you reside in California. We will make sure the data is not publicly displayed on the Services,
but please be aware that the data may not be completely or comprehensively removed from all our
systems (e.g. , backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer Privacy Act
(CCPA), you have the rights listed below.
The California Code of Regulations defines a "residents" as:
(1) every individual who is in the State of California for other than a temporary or transitory
purpose and
(2) every individual who is domiciled in the State of California who is outside the State of
California for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and
obligations regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal information, subject
to certain exceptions provided by law, such as (but not limited to) the exercise by another
consumer of his or her right to free speech, our compliance requirements resulting from a legal
obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information; and
- the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer
information that is de-identified in response to a consumer request or to re-identify individual
data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same
person about whom we have the information in our system. These verification efforts require us
to ask you to provide information so that we can match it with information you have previously
provided us. For instance, depending on the type of request you submit, we may ask you to
provide certain information so that we can match the information you provide with the
information we already have on file, or we may contact you through a communication method (e.g.
, phone or email) that you have previously provided to us. We may also use other verification
methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or
authority to make the request. To the extent possible, we will avoid requesting additional
information from you for the purposes of verification. However, if we cannot verify your
identity from the information already maintained by us, we may request that you provide
additional information for the purposes of verifying your identity and for security or
fraud-prevention purposes. We will delete such additionally provided information as soon as we
finish verifying you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.
To exercise these rights, you can contact us by sending an email to contact@rustalytics.com , by email at contact@rustalytics.com , or by referring to the contact details at the bottom of this document. If you have a
complaint about how we handle your data, we would like to hear from you.
Colorado Residents
This section applies only to Colorado residents. Under the Colorado Privacy Act (CPA), you have
the rights listed below. However, these rights are not absolute, and in certain cases, we may
decline your request as permitted by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
To submit a request to exercise these rights described above, please email contact@rustalytics.com or send an email to contact@rustalytics.com .
If we decline to take action regarding your request and you wish to appeal our decision, please
email us at contact@rustalytics.com . Within forty-five (45) days of receipt of an appeal,
we will inform you in writing of any action taken or not taken in response to the appeal, including
a written explanation of the reasons for the decisions.
Connecticut Residents
This section applies only to Connecticut residents. Under the Connecticut Data Privacy Act
(CTDPA), you have the rights listed below. However, these rights are not absolute, and in
certain cases, we may decline your request as permitted by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
To submit a request to exercise these rights described above, please email contact@rustalytics.com .
If we decline to take action regarding your request and you wish to appeal our decision, please
email us at contact@rustalytics.com . Within sixty (60) days of receipt of an appeal,
we will inform you in writing of any action taken or not taken in response to the appeal, including
a written explanation of the reasons for the decisions.
Utah Residents
This section applies only to Utah residents. Under the Utah Consumer Privacy Act (UCPA), you
have the rights listed below. However, these rights are not absolute, and in certain cases, we
may decline your request as permitted by law.
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising or the sale of personal data
To submit a request to exercise these rights described above, please email contact@rustalytics.com .
Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an
individual or household context. It does not include a natural person acting in a commercial or
employment context.
"Personal data" means any information that is linked or reasonably linkable to an identified or
identifiable natural person. "Personal data" does not include de-identified data or publicly
available information.
"Sale of personal data" means the exchange of personal data for monetary consideration.
If this definition of "consumer" applies to you, we must adhere to certain rights and
obligations regarding your personal data.
Your rights with respect to your personal data
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ( "profiling" )
Exercise your rights provided under the Virginia VCDPA
You may contact us by email at contact@rustalytics.com .
If you are using an authorized agent to exercise your rights, we may deny a request if the
authorized agent does not submit proof that they have been validly authorized to act on your
behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and
your consumer's request. If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases, within
forty-five (45) days of receipt. The response period may be extended once by forty-five (45)
additional days when reasonably necessary. We will inform you of any such extension within the
initial 45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and
reasoning behind it. If you wish to appeal our decision, please email us at contact@rustalytics.com . Within sixty (60) days of receipt of an appeal, we will inform you in writing of any action taken
or not taken in response to the appeal, including a written explanation of the reasons for the decisions.
If your appeal is denied, you may contact the Attorney General to submit a complaint.
12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.
We collect and process your personal information under the obligations and conditions set by
Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This privacy notice satisfies the notice requirements defined in both Privacy Acts , in
particular: what personal information we collect from you, from which sources, for which
purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary to fulfill their applicable
purpose, it may affect our ability to provide our services, in particular:
- offer you the products or services that you want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your account
At any time, you have the right to request access to or correction of your personal
information. You can make such a request by contacting us by using the contact details provided
in the section " HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? "
I f you believe we are unlawfully processing your personal information, you have the right to
submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand's Privacy Principles to the Office of New Zealand Privacy Commissioner .
Republic of South Africa
At any time, you have the right to request access to or correction of your personal
information. You can make such a request by contacting us by using the contact details provided
in the section " HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? "
If you are unsatisfied with the manner in which we address any complaint with regard to our
processing of personal information, you can contact the office of the regulator, the details of
which are:
General enquiries: enquiries@inforegulator.org.za
Complaints (complete POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this privacy notice from time to time. The updated version will be indicated by
an updated "Revised" date and the updated version will be effective as soon as it is accessible.
If we make material changes to this privacy notice, we may notify you either by prominently
posting a notice of such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@rustalytics.com or contact us by post at:
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the
personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please send an email to contact@rustalytics.com .